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Author Topic: Direct referral count conflict  (Read 514 times)
wagygirl
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« on: February 13, 2017, 08:10:18 AM »

On the referral overview page it says I have 107 direct referrals. And I should.
When I click to view them, there are only 3.
Where are the rest?
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wordlinx
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« Reply #1 on: February 13, 2017, 02:50:24 PM »

The Direct total wrongly included referrals that you purchased a few years ago on the old system.

We've now updated the 'Referrals' page and 'View > Purchased' page to correctly count these referrals.
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wagygirl
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« Reply #2 on: February 15, 2017, 01:48:32 AM »

Ok. So where do I find the referrals that really were direct. As I recall, I had over 50 direct.
I remember buying the old refs, where do I find them now?
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wordlinx
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« Reply #3 on: February 15, 2017, 06:45:38 AM »

Referrals you have referred yourself are listed under 'View > Direct'.

The ones you have bought are listed under 'View > Purchased'.
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wagygirl
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« Reply #4 on: February 15, 2017, 10:18:32 AM »

Ok. I had 57 direct referrals, (since I joined) why are there only 3?
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wordlinx
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« Reply #5 on: February 15, 2017, 05:28:24 PM »

You may have lost some referrals as we now remove members' uplines and downlines if they haven't logged in for a year. Terms...

Quote
Inactive Accounts. If you have not logged in for a whole year (365 days) your upline sponsor will be unassigned and any direct or purchased referrals will be permanently dissociated from your account.
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wagygirl
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« Reply #6 on: February 16, 2017, 01:55:34 AM »

Ok. Then why are some of my purchased refs last click dated back to Jan 2013?
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wordlinx
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« Reply #7 on: February 16, 2017, 12:24:37 PM »

Purchased referrals are not affected.
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