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Author Topic: Your account has been locked. Please contact support for further assistance.  (Read 9429 times)
fiomios
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« on: April 07, 2014, 11:51:50 AM »

I  open  a  ticket  on  http://ticksup.com/tickets.php?id=300205
about  my   locked  account ,  this  was open  on  date - 03/10/2014
and till  now  no news , the ID  of ticked is - Ticket #300205

How  long   i  should  waith until  someone  help  me  ?
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wordlinx
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« Reply #1 on: April 07, 2014, 02:44:39 PM »

Your account was most likely locked as you clicked on a cheat-catcher ad.

We have thousands of members. Please be patient and your ticket will be answered soon.
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fiomios
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« Reply #2 on: April 09, 2014, 10:45:41 AM »

what is  an "cheat-catcher ad" ?!
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wordlinx
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« Reply #3 on: April 09, 2014, 11:29:09 AM »

A cheat-catcher ad makes sure adverts are being viewed by real people and not by a computer or 'bot'.

The ads have clear warnings on them like 'DO NOT CLICK' so people will not click them by mistake.
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fiomios
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« Reply #4 on: April 10, 2014, 06:49:31 PM »

wordlinx  has  such  'cheat-catcher ad'  active  ?
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wordlinx
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« Reply #5 on: April 10, 2014, 08:20:40 PM »

Yes, we have one in place.
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fiomios
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« Reply #6 on: April 11, 2014, 04:33:27 AM »

i never  saw  such  a  ad  ,  could u   post  an  screen  shot   to  see   how or  where to   not click ?
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wordlinx
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« Reply #7 on: April 11, 2014, 10:05:26 AM »

Sorry, cheat-catchers are shown randomly.
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fiomios
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« Reply #8 on: April 11, 2014, 12:50:47 PM »

soo  how long   i  must waith to re-open  my  account  ?!
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wordlinx
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« Reply #9 on: April 11, 2014, 05:39:42 PM »

That will be decided after our investigation.
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fiomios
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« Reply #10 on: April 12, 2014, 05:23:55 PM »

how long  will take place the investigation ?
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fiomios
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« Reply #11 on: June 12, 2014, 06:11:49 PM »

it is past 3 moths already  from my  blocking account
how long it will  take the investigation ?
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wordlinx
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« Reply #12 on: June 12, 2014, 08:26:23 PM »

There is no match for the username 'fiomios' in our database.
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fiomios
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« Reply #13 on: June 13, 2014, 05:39:27 AM »

yes i know , because my username is writen here : http://ticksup.com/view.php?t=300205
should i  post on  forum  my  data   like in  the  ticket  suport ?


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wordlinx
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« Reply #14 on: June 14, 2014, 02:19:02 PM »

Just supply your WordLinx username, please.
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