WordLinx Forum

Support => System Bugs & Fixes => Topic started by: duchess33 on November 26, 2017, 12:39:12 AM



Title: Hi Admin
Post by: duchess33 on November 26, 2017, 12:39:12 AM
Hi admin,

There must be a bug because I have the requirement of 10,000 share points needed to cashout.  Below is a screenshot of my account showing the status of my share points.


(https://i.imgur.com/P1SY0zB.jpg)

It's showing that I have a red x for not having 10,000 share points but I do have 10,800 share points but every time I try to cash out the system keeps saying that I need $1 worth of PTC ads viewed.

(https://i.imgur.com/kyr5Ivi.jpg)

 


Title: Re: Hi Admin
Post by: duchess33 on November 26, 2017, 12:44:49 AM
username is duchess33


Title: Re: Hi Admin
Post by: wordlinx on November 26, 2017, 12:12:19 PM
Hi, it's most likely that you haven't earned 10,000 Share Points since your last cashout.

Please check the Required For Cashout section of the previous page for details.